Beneficial Designs, Inc.
2240 Meridian Blvd, Suite C
Minden, NV 89423-8628
775.783.8822 ph
775.783.8823 fax

Improving access for people of all abilities

 

Development of Uniform Standards for Cognitive Technologies

Initial Survey to Gather Stakeholder/User Feedback

 

Target Group: people who represent or work with people with cognitive disabilities
(for example, researchers, educators, staff at disability organizations, caregivers, etc.)

 

This survey is available online: http://www.beneficialdesigns.com/236survey/

This project is developing standards for cognitive technologies, including household products, consumer electronics and the Internet. Please help us identify the most important products to target and develop an “Ease-of-Use” Rating System for everyday products used by people of varying cognitive abilities.

This project will enable people who have different cognitive abilities to identify products and Internet applications that better meet their needs. This project targets:

·         People who have cognitive impairments or disabilities, such as:

  • Alzheimer’s

  • Attention Disorder

  • Brain Injury

  • Cerebral Palsy

  • Down’s Syndrome

  • Learning Disability

  • Parkinson’s Disease

  • Stroke

·         People who are at different developmental stages

  • Children

  • Elderly

·         People who have difficulty communicating or speak a different language

Example: Ease-of-Use Rating System used for a simple versus complex cell phone

What household products work best for your/your clients’ way of thinking and learning? We need your help to identify the most important products to start testing.

Development of Uniform Standards for Cognitive Technologies is funded by the National Institute on Disability and Rehabilitation Research under the US Department of Education, Grant #H133E090003 and the Coleman Institute for Cognitive Disabilities.

1.    What benefits would you expect from creating an Ease-of-Use Rating System for everyday products?

List of benefits, can you think of others?

  • Products might be better at meeting everybody’s needs

  • Greater flexibility for using technology

  • People would need less specialized assistive technology

  • People would need less assistance

  • People would not have to carry around specialized assistive technology as often

  • Allows for easier comparison of products

  • People would be more satisfied with their products

  • Greater user independence

  • Better match between the product and specific user

  • The ability to market to clients with different abilities

  • Encourage attitudes more accepting of differences

  • Other



2.
    What are the most important criteria or components for creating an Ease-of-Use Rating System for everyday products?

List of important criteria or components, can you think of others?

The rating system needs to:

  • benefit all users of all abilities;
  • be clear, easily understood, and objective;
  • rate issues that affect the usability of the product;
  • be quick and inexpensive to conduct;
  • be able to be applied to a wide range of products;
  • be well accepted after allowing for a learning curve; and
  • not be associated with any type of stigma to a product or user.
  • Other

The rating system label should:

  • be designed to be on the outside of product packaging;
  • be the format and size of a nutrition food facts label;
  • have less than 12 items on it (a nutrition food facts label has 10 to 30 values on it); and
  • have non-serif font with dark color on a light background.
  • Other

3. What do you think are the most important products for everyday living activities for people with cognitive disabilities or impairments?

Please mark the most important products with "N" for "Work on improvement Now",
"L" for "Work on improvements Later" or "N/A" for No improvements needed.
List any changes or modifications that would make this product easier to use

Communication:

  Phones – cell]

  Phones – corded/wall land line

  Phones – cordless land line

Other (explain):

 

Entertainment:

  Digital cameras

  DVD players

  Handheld video games

  Listening devices (head sets, ear buds)

  Music players (stereo)

  Portable music players (mp3 player, iPod)

  Televisions

  TV-based video games (Xbox, Wii)

  Video cameras

Other (explain):

Household Products:

  Calculators 

  Dishwasher

  Fire/CO detectors

  Fire extinguishers

  Ovens and stoves - Conventional

  Ovens - Microwave

Other (explain):


 

Please mark the most important products with "N" for "Work on improvement Now",
"L" for "Work on improvements Later" or "N/A" for No improvements needed.
List any changes or modifications that would make this product easier to use

Self Care:

  Clothing

  Shoes

  Toothbrush

  Brush/comb

  Razor

Other (explain):

Transportation:

  Reading bus schedules

  Reading bus routes

  Getting on/off bus

Other (explain):

Time Reminders:

  Alarm clocks

  Calendars/schedules

  Prompters

  Stand-alone memory aids

  Watches

Other (explain):

4.    Computers are being used for many purposes. Which of the following applications of computers are most important for people with cognitive disabilities or impairments?

Please mark the most important applications with "N" for "Work on improvement Now",
"L" for "Work on improvements Later" or "N/A" for No improvements needed.
List any changes or modifications that would make this application easier to use

  Calendaring and scheduling systems

  Computer games

  Email programs

  Music player programs

  Photo management systems

[  Screen reader programs

  Social networking programs

  Speech recognition systems

  Video player programs

  Web browsers

  Websites that provide entertainment

  Websites that provide information

  Websites that provide products or services

  Word processing programs

Other (explain):

5.    Which of the following computer hardware components are especially important for the ease of use for people with cognitive disabilities or impairments?

Please mark the most important software applications with "N" for "Work on improvement Now", "L" for "Work on improvements Later" or "N/A" for No improvements needed.
List any changes or modifications that would make this software application easier to use

  Setting up the computer hardware (connecting display, keyboard, etc.)

  Connecting to the Internet

  Visibility of information on the screen

  Using physical controls (keyboard, mouse)

  Working without using the mouse

Other (explain):

6.    Which of the following computer software applications are especially important for the ease of use for people with cognitive disabilities or impairments?

Please mark the most important hardware components with "N" for "Work on improvement Now", "L" for "Work on improvements Later" or "N/A" for No improvements needed.
List any changes or modifications that would make this hardware component easier to use

   Setup (downloading, installing, setting user preferences)

  Understanding information presented

  Figuring out how to do things

  Errors and error recovery (undo & redo)

  Standard key-combination conventions

  Contextual Help (Help Screens).

[Other (explain):

7.    What are the most important criteria to include in an Ease-of-Use Rating System for people with Mobility, Sensory, Visual, Hearing, or Cognitive Impairments?

List of important criteria, can you think of others?

  • Force required to activate button/switch
  • Button/switch size and profile
  • Feedback provided upon actuation
  • Product shape/size (L x W x H)
  • Text size and font
  • Language level of text
  • Contrast of text/symbols against background
  • Number of layers or steps required for control navigation
  • Complexity of function
  • DB of any audio output
  • Clarity of instruction manuals
  • Product weight
  • Navigation memory demand
  • Response - time required before automatic reset

Other (explain):

Note that not all ratings will apply to all products, i.e. button size will not apply to a product without a button.


8.    Do you have any additional comments that would benefit our research:

9.    How can you ensure the rating system and guidelines for everyday products and website interface are effective, practical and affordable?

Our primary goal for this project is to target products and website interfaces that will have the most benefit to people with cognitive disabilities and to develop guidelines for standardization accordingly. There are many ways to be involved in this project, depending on your time and interests. We would welcome your participation in whichever aspects of the project are of interest to you.

Please indicate whether or not you would like to be involved in future phases of this research by checking either “Yes” or “No” for each of the major project activities.

Yes No Evaluation of the draft Uniform Standards for Cognitive Technologies
Yes No Development of the rating system to identify the ease of use and complexity of products
Yes No Evaluation of the rating system to identify the ease of use and complexity of products
Yes No Pilot test the rated products
Yes No Contribute your expertise throughout the project as a member of the project advisory committee

Contact Information

Name:
Company:
Expertise:
Phone: Fax: Cell:
Email: 

Send your comments and ideas to Beneficial Designs, Inc.
seanna@beneficialdesigns.com or fax: 775-783-8823
submit online: http://www.beneficialdesigns.com/236survey/
2240 Meridian Blvd., Suite C, Minden, Nevada 89423